Frequently Asked Questions
Everything you need to know about your Métier experience.
What materials do you use in your collections?
We prioritize premium, sustainable materials including organic cotton, ethically sourced wool, and recycled synthetics to ensure both luxury quality and environmental responsibility.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping varies by location but generally arrives within 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start a request.
Do you offer international shipping?
Yes, Métier ships to over 50 countries worldwide. Duties and taxes are calculated at checkout so there are no surprise fees upon delivery.
How can I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Is my payment information secure?
Absolutely. We use industry-standard SSL encryption and partner with secure payment processors like Stripe and PayPal to ensure your data is always protected.